I am a gold member with junior suite.We have had it for a few years but find it hard to understand how you go about booking a holiday,best way to book flights,etc.
Can someone simplify it for me please or if there is someone in UK that could contact me.
Do not understand what you are asking?
If you are trying to book a holiday(vacation) with the resort.
You fill out a booking request form provided by your representative.
Simply send them an email if you do not have one.
Your original contract should have a copy for you to make copies of.
If not, simply send an email request to your rep for a copy to fill-out and as well ask to know what's available.
In the past,
I would send an email asking what's available, then if it's available what I want, i do the following.
With the form I had, I put in my requested date of travel, accommodation request, number of guests and send it in with credit card information to book the accommodation.
Then I get an email confirmation from resort with my confirmation number. Then when I get there I pay for the all-inclusive.